In an era where hybrid and remote work are becoming the new standard in Malaysia, traditional recruitment methods are no longer sufficient, especially for companies engaged in high-volume hiring.
Reports indicate that by 2024, four out of five companies offer hybrid arrangements, and that number is expected to rise further in 2025. This shift makes face-to-face interviews impractical as companies now have access to a broader talent pool, with candidates applying from other cities or even across borders.
To address this challenge and ensure the recruitment process remains efficient, fast, and effective, many companies are turning to video interview software. This technology not only helps reach a wider talent pool but also streamlines the screening process, saves time, and provides a modern candidate experience.
This article will explore five of the best video interview software solutions specifically designed to help companies in Malaysia scale their high-volume hiring effectively.
Here are the key reasons why companies use video interview software:
One of the biggest challenges in recruitment is speed. Long delays often mean the best candidates accept offers elsewhere. Video interviews remove the time lost to travel and phone screening, which helps companies move faster.
In fact, Adaface found that 45% of recruiters believe video interviews reduce time to hire. By cutting out unnecessary steps, employers can secure top talent before competitors do.
Hiring is not only time-consuming but also expensive. Traditional interviews can involve travel reimbursements, room bookings, or lost productivity from managers.
Video interviews keep the entire process online and far more efficient. These savings allow companies to redirect resources into training or retaining their existing staff.
Geography has always been a limitation in recruitment, but video interviews change that. Instead of focusing only on candidates who can attend in person, employers can now meet applicants from other regions or even other countries.
This wider reach often brings greater diversity too, which strengthens teams with different perspectives and experiences.
For candidates, the hiring journey often determines how they view a company. Complicated scheduling or unclear instructions can leave a negative impression.
Video interview platforms make the process smoother by offering flexible time slots and clear guidance. A simple, fast experience sets the right tone and makes candidates more likely to stay engaged.
See also: What is Candidate Experience and How to Improve It
Consistency is another advantage of video interviews. In traditional settings, different interviewers may ask different questions, which can lead to unfair comparisons.
Video platforms remove that risk by presenting the same set of questions in the same order. Harvard Business Review notes that structured interviews help reduce reliance on “gut-feel” decisions. This makes the process fairer and increases the chance of selecting the right person for the role.
Recruitment is rarely a solo effort, and video interviews make collaboration easier. Recorded interviews can be reviewed by multiple managers which gives everyone the same context. Many platforms also provide analytics to track progress and spot bottlenecks. Together, these features make hiring more transparent and more informed.
Protecting candidate data has become a serious responsibility for employers. Video platforms address this with secure logins, encrypted storage, and compliance features that meet international standards.
A global HR survey shows that over 70% of leaders rank data protection as a top priority. Companies can therefore adopt video interviews with confidence, knowing that both their brand and applicants are safeguarded.
In this section, we will provide a detailed explanation of the five best video recruiting platforms in Malaysia. However, before we go into the details, please take a look at the following table for a quick comparison.
We’ve seen the overall picture in the table. Next, we’ll go into each platform to see its main strengths, unique points, and where it may have limits.
KitaHQ is a video interview software that works as an AI-driven autopilot system. It is designed to assist recruiters when they manage large volumes of applicants.
KitaHQ oversees the early stages of hiring by generating context-based interview questions, setting schedules, doing the interview, and assessing candidate responses through AI. Once these tasks are carried out automatically, HR teams can reduce manual effort and push the screening process forward in a more efficient way.
The platform presents a range of notable key features, though it also comes with a few weaknesses.
Weakness:
Why it is best in Singapore:
KitaHQ offers English, Bahasa, and Malay, which matches the needs of Malaysia’s workforce. When Malaysian employers extend their hiring to an international level, the platform remains effective since English is also available.
Interviewer.AI brings together resume review, skill-based assessments, and one-way video interviews to automate much of the shortlisting stage. By using explainable AI, the platform produces clear scoring and insights that allow recruiters to direct their attention toward the strongest candidates.
Key Features:
Weakness:
Why it is best in Singapore:
It is offered in English, Mandarin, Polish, Spanish, and Bahasa. Although it does not directly provide Malay language support, it remains convenient to use since both Indonesian and English are available.
See also: One-Way Interview: Everything You Need to Know
HireVue supports automated shortlisting by combining structured video interviews with AI-based evaluations. The platform is designed to provide scoring and insights that are explained in a transparent way, which allows recruiters to direct their attention toward candidates who appear most suitable for the role.
Key Features:
Weakness:
Why it is best in Singapore:
HireVue has a wide global reach and can be used in Malaysia. One of the leading telecommunications firms in the country, for example, relies on the platform for almost all of its hiring, close to 95 percent.
Neufast is an AI-driven video assessment system designed to simplify recruitment by automating interviews and analyzing behavioral traits. With debiased AI built into its foundation, the platform supports scalable and competency-based hiring practices that promote fairness, making it particularly relevant for organizations across Asia.
Key Features:
Weakness:
Why it is best in Singapore:
Neufast has been adopted by several Malaysian organizations to support their recruitment needs. Its use in these companies highlights the platform’s credibility and shows that it has established a solid presence in the region.
HireQuotient is an AI-based assessment platform that enables employers to measure candidate skills through virtual interviewers. It provides in-depth performance insights along with an easy-to-use dashboard, which help recruiters make more confident hiring decisions.
Key Features:
Weakness:
Why it is best in Singapore:
HireQuotient operates across global markets and has a presence in the Asia-Pacific region. Although the company has not specifically confirmed availability in Malaysia, its regional coverage suggests that employers in the country are likely able to access the platform.
See also: Top 10 AI Recruiting Software for Malaysia Companies
Remote work is now a common expectation in Malaysia, and traditional hiring methods often fall short. Video interview platforms provide a way to handle larger applicant pools while supporting the flexibility candidates look for. They also help employers move faster without losing fairness in the evaluation process.
Although every platform has its strengths, the best option ultimately depends on the organization’s size, the resources it can allocate, and the types of roles that need to be filled.
For businesses that are scaling and handling high applicant volumes, KitaHQ stands out as a practical choice. It provides AI-generated questions, automated scheduling and interviews. These features together create a reliable process for recruiters and give candidates a clear, consistent experience.
In addition, KitaHQ supports local needs through Malay language availability while still offering English for broader, global reach. This dual support makes the process smoother for both recruiters and applicants. Book a demo today to see how it can help your company.
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